Build a 5-Star Reputation. Win More Customers.
Your Next Customer is Reading Your Reviews Right Now
In today's market, your online reputation is your most valuable currency. The vast majority of consumers read online reviews before deciding to trust a local business. A steady stream of positive reviews builds immediate credibility and directly impacts your bottom line. But manually asking for feedback and tracking reviews across different sites is a time-consuming challenge.
SME Advantage puts you in control. We provide the automated tools to simplify review collection and a central dashboard to manage your reputation everywhere, helping you build the trust that turns searchers into customers.
Your Reputation Management Toolkit
Automate Your Review Requests
Key Features:
- Send review invitations automatically via SMS and Email after a purchase or service.
- Create custom-branded request templates.
- Use workflows to trigger review requests based on customer actions (e.g., paid invoice).
- Direct happy customers to prominent review platforms like Google and Facebook to share their feedback.
Manage All Reviews in One Place
Key Features:
- Keep track of all your customer reviews from every source in one location.
- Monitor reviews from major platforms including Google, Facebook, and more.
- Respond to reviews directly from your dashboard to engage with customers quickly.
- Use pre-written templates for common review responses to save time.
Showcase Your Best Reviews on Your Website
Key Features:
- Customizable review widgets that match your website's branding.
- Filter reviews to display only those with 4 or 5 stars.
- Automatically updates with new positive reviews as they come in.
- Display your average star rating to build instant trust with new visitors.
Track Performance with a Reputation Dashboard
Key Features:
- Monitor your overall reputation scores and trends over time.
- Track key metrics like review volume, average rating, and response rates.
- Get instant notifications and alerts for new reviews, especially negative ones, so you can act fast.
- Analyze feedback to understand customer sentiment and identify areas for improvement.
More Than Just Reviews. More Business.
Boost Your Local SEO: A strong review profile is a key ranking factor for local search on Google.
Build Unshakeable Trust: Social proof from real customers is the most effective way to build credibility.
Increase Conversion Rates: More positive reviews lead to more leads and sales.
Gain Valuable Customer Insights: Understand what your customers love and what you can improve.
Save Time & Effort: Automate the entire process of collecting and managing reviews.
Get Started in Minutes
Building a stellar reputation is easy with SME Advantage:
- Connect Your Accounts: Securely link your Google Business Profile, Facebook page, and other review sites.
- Launch a Campaign: Set up an automated campaign to start sending review requests to your recent customers.
- Monitor & Engage: Watch the new reviews come in on your dashboard and respond directly to your customers.
Hear How We Helped SMEs Shine Online
SME Advantage has been a game-changer for MMC, it’s the engine behind our CRM, and it's helped us streamline our client communication, cases, follow-ups, and ultimately grow our business. The support from Evan has been phenomenal, every time we needed help, he was quick to respond and always willing to go the extra mile. His support gave us the confidence to fully integrate the platform into our operations.
Samuel Kunene
Midlands Mediation Counsellors (MMC)
Ready to Build Your 5-Star Reputation?
Take control of your online narrative and turn customer feedback into your greatest asset. Let SME Advantage help you build a reputation that attracts new business.